Terms of Service

Welcome to Organic HFP. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or purchasing from Organic HFP, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. Business Information

This website is operated by Organic HFP. Throughout the site, the terms “we,” “us,” and “our” refer to Organic HFP.

Business Name: Organic HFP

Email: info@organichfp.com

Phone: +44 7451 295791

Address: 15 Hulme Street, Salford, Greater Manchester, M5 4PF, United Kingdom

2. Acceptance of Terms

By accessing our website, browsing our products, placing an order, or using any part of our services, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree to these terms, you should not use our website or purchase our products.

3. Eligibility to Use Our Website

By using this website, you represent that you are at least the age of majority in your country, state, or province of residence, or that you are using the website with the involvement and consent of a parent or legal guardian where permitted by law.

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

4. Products and Services

Organic HFP offers fragrance and related products for sale through this website. We make every effort to display our products, descriptions, packaging, and other details as accurately as possible. However, we do not guarantee that all product descriptions, images, pricing, or other content on the website are always complete, current, or error-free.

Product appearance may vary slightly depending on screen settings, lighting, device display, or packaging updates. Such differences do not necessarily indicate a defect or misrepresentation.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.

5. Orders and Order Acceptance

When you place an order on our website, you are making an offer to purchase a product subject to these Terms of Service. All orders are subject to acceptance and availability.

After you place an order, you may receive an order confirmation email. This email acknowledges receipt of your order but does not guarantee acceptance. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases involving:

• Product unavailability
• Pricing or listing errors
• Suspected fraud or unauthorized transactions
• Incomplete or inaccurate billing/shipping information
• Orders that appear to be placed by resellers, distributors, or automated methods

If we cancel your order after payment has been processed, any eligible refund will be issued back to the original payment method in accordance with our refund practices.

6. Pricing and Payment

All prices displayed on our website are shown in the applicable currency listed at checkout unless otherwise stated. Prices are subject to change at any time without notice.

We reserve the right to correct pricing errors, typographical errors, omissions, or inaccuracies at any time, including after an order has been submitted. In such cases, we may cancel or refuse the order and, where applicable, issue a refund.

By providing payment information, you represent and warrant that:

• You are authorized to use the selected payment method
• The billing information provided is accurate and complete
• Your payment method has sufficient funds or credit to complete the transaction

Payments are processed securely through our approved payment providers. We do not store full payment card details on our systems unless expressly stated and lawfully permitted.

7. Shipping and Delivery

We aim to process and dispatch orders within the timeframes communicated on our website or in our shipping information. Delivery estimates are provided for convenience only and are not guaranteed unless expressly stated otherwise.

Shipping times may be affected by courier delays, customs processing, public holidays, peak seasons, weather disruptions, or other factors beyond our control. Organic HFP is not responsible for delays caused by carriers or external events once an order has been dispatched.

It is the customer’s responsibility to provide a complete and accurate shipping address. We are not liable for failed deliveries, losses, or extra charges resulting from incorrect, incomplete, or outdated address details provided at checkout.

Risk of loss and title for purchased items typically pass to the customer upon delivery to the shipping address provided at checkout, unless otherwise required by applicable law.

8. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are governed by our applicable Return and Refund Policy, which should be read together with these Terms of Service.

If you wish to cancel or amend an order, please contact us as soon as possible at info@organichfp.com. We cannot guarantee that changes or cancellations can be made once order processing has begun.

Where returns are accepted, products must generally be returned in accordance with the conditions stated in our Return and Refund Policy. Refund eligibility may depend on the condition of the returned item, the reason for return, and compliance with our return instructions.

9. Promotions, Discounts, and Offers

From time to time, Organic HFP may offer promotional discounts, coupon codes, or special campaigns. Such offers are subject to their own terms and may be modified or withdrawn at any time without notice.

Unless expressly stated otherwise:

• Promotions cannot be combined with other offers
• Offers are valid only during the specified promotional period
• Discount codes may not apply to shipping fees, taxes, or certain product categories
• Promotional misuse, abuse, or unauthorized sharing may result in cancellation of the order or deactivation of the offer

10. Website Content and Accuracy

We strive to ensure that all information on our website is accurate, complete, and current. However, we do not guarantee that all content is free from errors, omissions, or outdated information. The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions without reviewing more accurate or complete sources where appropriate.

We reserve the right to update, modify, or remove website content at any time without obligation to update prior information.

11. Intellectual Property

All content on this website, including but not limited to text, logos, product names, images, graphics, icons, page designs, branding elements, and website layout, is owned by or licensed to Organic HFP and is protected by applicable intellectual property and copyright laws.

You may not reproduce, duplicate, copy, sell, resell, distribute, modify, publish, transmit, display, or otherwise exploit any part of this website or its content without our prior written permission.

Unauthorized use of our intellectual property may result in legal action.

12. Permitted and Prohibited Use

You agree not to use our website or services:

• For any unlawful or fraudulent purpose
• To solicit others to perform or participate in unlawful acts
• To violate any international, national, regional, or local laws or regulations
• To infringe upon or violate our intellectual property rights or the rights of others
• To upload or transmit viruses, malware, or harmful code
• To attempt to gain unauthorized access to our systems, website, or related networks
• To scrape, copy, or harvest content or data from the website without authorization
• To interfere with or circumvent the security features of the website

We reserve the right to suspend or terminate access to our website or services if we believe a user has violated these Terms of Service.

13. Third-Party Tools and Links

Our website may contain links to third-party websites, services, apps, payment providers, social platforms, or other resources that are not owned or controlled by Organic HFP. We provide these links for convenience only.

We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites and do not warrant or assume liability for any third-party materials, products, services, or transactions.

Your use of third-party websites and services is at your own risk and subject to their own terms and policies.

14. User Submissions and Feedback

If you submit ideas, reviews, testimonials, suggestions, comments, or other materials to us, whether online, by email, or otherwise, you agree that we may use, edit, copy, publish, distribute, translate, and otherwise use such content in any medium without restriction, compensation, or obligation to maintain confidentiality, except where required by law.

You agree that your submissions will not violate any third-party right, including copyright, trademark, privacy, or other personal or proprietary rights, and will not contain unlawful, abusive, defamatory, or misleading content.

We reserve the right, but are not obligated, to monitor, edit, or remove content we determine to be inappropriate or in violation of these Terms of Service.

15. Privacy

Your submission of personal information through the website is governed by our Privacy Policy. By using our website, you acknowledge that you have read and understood our Privacy Policy.

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website, products, and services are provided on an “as is” and “as available” basis without any representation, warranty, or condition of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

We do not warrant that:

• The website will be uninterrupted, timely, secure, or error-free
• The results obtained from using the website or products will be accurate or reliable
• Any defects or errors will be corrected immediately
• The website or servers are free of viruses or harmful components

17. Limitation of Liability

To the maximum extent permitted by law, Organic HFP, its directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, revenue, savings, data, goodwill, or replacement costs, arising from your use of the website, products, or services, even if advised of the possibility of such damages.

Where liability cannot be excluded under applicable law, our liability shall be limited to the fullest extent permitted by law.

18. Indemnification

You agree to indemnify, defend, and hold harmless Organic HFP and its affiliates, officers, employees, contractors, agents, licensors, and suppliers from and against any claim, demand, loss, liability, damages, costs, or expenses, including reasonable legal fees, arising out of or related to your breach of these Terms of Service, your misuse of the website, or your violation of any law or the rights of a third party.

19. Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

20. Termination

These Terms of Service remain effective unless and until terminated by either you or Organic HFP. You may stop using our website at any time. We may suspend or terminate your access to the website or services at any time without notice if we believe you have violated these Terms of Service or applicable law.

Any obligations or liabilities incurred prior to termination shall survive termination where appropriate.

21. Entire Agreement

These Terms of Service, together with any policies or operating rules posted by Organic HFP on this website, constitute the entire agreement between you and Organic HFP regarding your use of the website and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written.

22. Changes to These Terms

We reserve the right to update, revise, or replace any part of these Terms of Service at any time by posting changes on this page. It is your responsibility to review this page periodically for updates. Your continued use of the website following any changes constitutes acceptance of those changes.

23. Governing Law

These Terms of Service and any separate agreements through which we provide you services shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of law principles.

24. Contact Information

If you have any questions about these Terms of Service, you may contact us using the details below:

Organic HFP

• Email: info@organichfp.com
• Phone: +44 7451 295791
• Address: 15 Hulme Street, Salford, Greater Manchester, M5 4PF, United Kingdom